The Guest Services Associate (“GSA”) is responsible for providing excellent customer service by assisting visitors, clients, and exhibitors during events. This role includes greeting guests, responding to inquiries, and sharing information about MCCA facilities, events, and local recommendations. The GSA uses iPads and digital tools to navigate applications, provide accurate event details, and communicate with staff. Additionally, the position requires proactive problem-solving and support for event logistics, ensuring a smooth and enjoyable experience for all guests.
Salary:$18.19 Hourly