The Town of Westborough seeks applicants for the full-time (40 hours/week) position of
Outreach Case Manager at the Westborough Senior Center. Under the supervision of the Town’s
Senior and Social Services Director, this position serves as an advocate for older adults in the
community and is responsible for providing professional counsel, information, referrals and
follow-up to elders and their families on a variety of issues.
Qualifications: Master of Social Work (LICSW preferred); three to five years of progressively
responsible professional experience in human services, or equivalent combination of education
and experience. Position requires a valid driver’s license, and candidates must be available to
work some evenings and occasional weekend hours.
The ideal candidate will be an energetic individual with the demonstrated ability to work
independently and to assess an individual’s service needs with care and empathy; must maintain
a high degree of confidentiality regarding information obtained from clients. Requires the ability
to engage with people of diverse cultures and backgrounds in a sensitive, respectful and
affirming manner and to foster collaboration with other Town Departments, community groups
and agencies to support the agency’s mission. This position is a mandated reporter.
Anticipated starting pay: $28.42 to $33.15 per hour based on demonstrated qualifications and
experience (maximum of range is $40.20/hour). Wages will increase 2.5% on July 1, 2025. This
posting is not meant to be inclusive of all job duties or requirements; please visit our Human
Resources website for a complete job description. To apply, send resume and cover letter in a
single PDF via email, with subject line: Outreach Case Manager Applicant to:
jobs@westboroughma.gov; initial review of resumes anticipated to begin May 8; position open
until filled.
The Town of Westborough is an EOE that recruits and hires qualified candidates without regard
to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry,
citizenship, disability, veteran status, or any other protected status. The Town of Westborough
seeks a workforce that reflects the diversity of its community, and all are encouraged to apply.
